FAQ
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FAQ
0
If you have any question do not hesitate to send us a message. info@discountnaija.com

Merchants FAQ:

1. How can I advertise and list my business on discountnaija.com?
Answer

You have to register as vendor and submit your discounted deal with images and other information.

2. Do I need to pay commission or fees for transactions?
Answer

No! You do not pay discountnaija.com any fee or commission for your sales or transactions.

3. What options do I have to advertise and list my business on discountnaija.com?
Answer

You can list your business for free on regular listing or pay for advert space for better exposure and promotion.

4. What is Discountnaija.com about?
Answer

Discountnaija.com is an online ecommerce platform for vendors to advertise and sell their products and services at DISCOUNT to customers directly. Customers buy directly at discounted prices.

5. How do we set up an account with Discountnaija.com?
Answer

First, you must register as Vendor, then provide information on your business to be advertised and listed.

6. How do we fulfil the logistics order for delivery?
Answer

Customers contact vendors directly for delivery of items. Items can be picked up by customer or delivered by vendors as agreed by both parties.

7. How do we manage Promotion?
Answer

Vendor’s businesses and items are promoted and displayed on discountnaija.com for exposure. Also, links to vendor’s website and social media pages are provided on vendors contact page on discountnaija.com.

8. How do we get paid by customers?
Answer

Customers pay the vendors directly as agreed by both parties. Payment can either be on delivery, at the vendor’s location, or on the vendor’s online site.

 

 Customers FAQ :

1. How do I place an order on the site?
Answer

Purchase of items are directly through the vendor. Orders can be completed by phone, website, social media pages, etc.

2. What is the return policy?
Answer

Return or Refund policies are based on individual vendor’s policy. This needs to be understood before purchase. Contact the vendor directly.

3. What is the guarantee of the quality of products listed on the Naijadiscount site?
Answer

Discountnaija.com does not make claim on the quality or durability of items displayed on its site. Vendor’s are responsible to provide accurate and true representation of items displayed, and buyers are advised to confirm the authenticity and durability of the items and services being offered to them.

4. What is the shipping rate, or cost of delivery?
Answer

Shipping rate and delivery cost are to be discussed and agreed with the vendors.